Client Satisfaction & Testimonials

Οver 120 of our clients, including some of the best-known brands in the world, shared their views of our services and the quality of the support we provide in the latest Client Satisfaction Survey we conducted over the Summer of 2022. 88 clients took the time to give us very detailed answers and many contributed testimonials.

We are delighted with the fantastic feedback we received and are particularly proud of the overwhelming response to the question “How likely are you, if at all, to recommend Com Laude to a colleague or industry peer?”

97.7% of the respondents said they are likely to recommend us. 83% went a step further and said they are “very likely” to recommend us.

In this age when trustworthy feedback from clients is vital, we are pleased to share with you what our clients think of us:

• 90% of our clients are extremely happy with our services
• 90% believe we offer excellent value for money
• 85% of respondents are “extremely satisfied” with the utility and clarity of data we provide in the Com Laude Portal
• 83% of our clients are extremely satisfied with our invoicing
• Our security and stability, embedded in our technology and our processes, was rated 90%
• The quality of service and responsiveness of our domain strategists received very high scores of 95%

What’s our secret? Is it our innovation, thought-leadership or the round the clock support our trustworthy experts provide? Is it the fact that unlike some other corporate domain providers we have never suffered a data breach or supported an infringer in a UDRP? Is it the security and stability of our technologies or the transparent pricing we offer?  Probably it’s a combination of all these factors, reinforced by our relentless focus on our clients’ needs

We deliver client-shaped domain services and we are thrilled to work with the most trusted brands in the world.

Testimonials – What our clients say about us in their own words

“Com Laude is our trusted partner in the domain space. I really value their client focused approach, with the emphasis on responding to our needs rather than selling us domain names.”

“Fastest and most professional service I have ever had from a provider.”

“Com Laude have taken away the worry and hassle of domain management and acquisition from my small IT Team. They are extremely responsive. I never have to worry about expirations or issues with our domains.”

“My experiences with Com Laude is superb. The products and services provided are top-notch. the people behind the product are keenly knowledgeable about their products/services.”

“Com Laude has an extremely professional team, providing swift replies to our queries and always eager to solve our questions. The costs are clearly stated and invoicing is never a problem”

“Our Client Manager is amazing! Nothing is too much trouble, she is always there for us, solving any problems that arise. We feel extremely safe in her very capable hands and have complete trust in her”

“Easy, secure, reliable – a great partner for many years.”

“Com Laude has been one of my most trusted partners in my practice for years, and I expect that to be true for years to come.”

“Com Laude offers a great combination of professional knowledge of domains with personal service”

“In these days of online self-service everything it is great to also have an informed expert available to provide help and support when needed”

“Com Laude provides a high quality of service and in a very timely manner. I recommend them to others.”

Finally, here’s what Legal Business said about us over a decade ago which we think is still true today:

“Com Laude is probably the best domain name company in the world”