Contact us

Get in touch

Com Laude is located in the ideal city for global domain name management: London, the world’s nexus for business, travel and innovation. Our headquarters are near to the British Museum in historic Bloomsbury. If you have a general query please fill in the contact form and we’ll get back to you. Alternatively please see other ways of contacting us below. Com Laude 28-30 Little Russell Street London WC1A 2HN Phone: +44 (0)20 7421 8250 Fax: +44 (0)87 0011 8187 General enquiries: Support enquiries: We have further UK offices in Eastbourne and Edinburgh: Com Laude Enterprise Centre, Station Parade Eastbourne , East Sussex BN21 1BD United Kingdom Phone: +44 (0) 1323 722513 Fax: +44 (0)87 0011 8187 General enquiries: Support enquiries: Com Laude / Demys 33 Melville Street, Edinburgh, EH3 7JF, United Kingdom Phone: +44 1312260660

Client Support

General support from the Com Laude team is provided during normal business hours (Monday to Friday from 09.00 to 17.30 UK time). We will acknowledge your email by the next working day.

Reporting abusive domains

If you suspect a domain name registered through us is being used for an abusive purpose, please contact with full details of the alleged abuse, including the domain name that you wish to report and your full contact details. We will review your report and respond appropriately. Please note that we reserve the right to forward your complaint in full to the relevant law enforcement authorities and we are only able to respond to requests written in English.

If you are a law enforcement agency wishing to report a domain name, please include the character string LEA, delimited by square brackets, thus: [LEA] in the subject line of your email and clearly include your agency details in the message content. We will refer any emails falsely claiming to be from a Law Enforcement Agency to that agency for further investigation, so please do not include this information if sending in a non-law enforcement capacity. If you have any other queries, praise or complaints, your first point of call is your client manager or  If you have an issue that has not been resolved within two working days please contact; we will respond within one working day.

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